Risk and Quality Senior Manager

Toronto, ON (view on map)

Posted 1 month ago

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Risk

Management Level

Senior Manager

Job Description & Summary

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by clients employees throughout their organisation. Our Risk Management Generalist - Client Services team focuses on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage clients regulatory, litigation, and reputational risk.

Meaningful work you’ll be part of

As a Risk and Quality Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

 Engaging with the Consulting business through structured processes including Consulting Project Acceptance Committee, Engagement Quality Reviews, In-flight Reviews and informal processes such as risk consultation discussions on new and ongoing higher risk engagements. Our work is done in compliance with PwC’s Global Network Quality Management Systems and Risk Processes Standard (“QMSRP”), which has been established to enable our practitioners to meet applicable professional standards, regulatory and legal requirements.  

 

The position will primarily involve:

• As part of the Consulting Project Acceptance Committee (ConPAC) team, conduct timely review of higher risk Consulting proposals and commercial contracts (statement of work, task authorizations, engagement letters, contractual amendments, etc.)

• Identify commercial, reputational and delivery risks in the Consulting engagements and propose risk mitigation strategies to the engagement teams 

• Provide front line guidance to the Consulting practitioners on PwC risk management policies and processes. Respond to ad hoc questions relating to new and ongoing engagements

• Support the execution of the Engagement Quality Reviews and In-flight Reviews. Provide inputs into the review strategy and lead or support the reviews including set-up, interviewing, analysis and reporting

​

The position may also involve:

• Develop content for communications and trainings to upskill the Consulting practitioners on the topics of risk management 

• Identify, lead and implement continuous improvement initiatives that contribute to the advancement of the Consulting Risk and Quality objectives 

• Lead and support Consulting Risk and Quality projects. As required, represent Consulting Risk & Quality on the firm-wide initiatives

Experiences and skills you’ll use to solve

• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

• Extensive previous experience as a consultant in a client-facing role, with skills and experience corresponding to a Senior Manager level 

• Experience as a project manager on a complex engagement, identifying and monitoring project delivery risks

• Experience with the large scale information technology transformations or technology implementation projects and understanding of the related risks

• Ability to attentively read a variety of business, contractual and proposal related documents, with an eye for detail and ability to synthesize and conclude on key risks

• Willingness to learn on the job and ability to accept and build on peer feedback

• The drive and interest to identify risks facing PwC’s Consulting business, to service our Consulting staff and Partners, and support them in developing risk mitigation strategies

• Ability to communicate concisely and effectively to a senior audience, both in writing and verbally

• Exceptional organizational skills, ability to multitask, prioritize, and work within tight deadlines

• The ability to adapt to a fast paced environment which may require flexible and/or overtime working hours

• The ability to interact well with people and to work in a collaborative team environment

• Agility and ability to pivot when needed

• Knowledge of PwC’s engagement acceptance and delivery processes is a plus 

• Understanding of contracts, Agile or Iterative project delivery methods and/or proficiency in French (including reading and writing) is an asset

• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc. 

Your Application to PwC

We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people.  We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it’s in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.